Wednesday, August 4, 2010

Communication is a "fat" word

People are different ... duh! When we engage in "communication", we often forget that basic fact and charge ahead in our own style and paradigm of the world. Personality and behavioral preferences affect how and why we communicate the way we do. The word, communication, has as many meanings as there are people using it -- it is a "fat" word.


My favorite tool for clarifying and improving communication behaviors with clients and teams is the DiSC assessment. By making 24 simple selections on the assessment, we get a fairly comprehensive report on our own behavioral and communication preferences and information about how others are different. Aha! So that's the reason for some of the misfires and clashes we've had in the past. THEY communicate differently, have different expectations, and a different  view of the world. 


Is this assessment perfect? Some people say that this kind of inquiry has flaws, and they are correct. However, if I understand how my style differs from others I work/play with, I have a choice of being flexible in order to establish Rapport and a sense of understanding much more quickly. In effect, I can improve my communication effectiveness.


In the next few posts, I'll give you some basics that will help you to review your own DiSC assessment. You can find several sources online, free or for a small fee. You may find as one client recently said, "I wish I had known this 10 years ago!"


Take charge - Get Moving!


Love and light,
Diane

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